Great customer service

Two of my toys blew up last week. My 18 month old 17″ Viewsonic LCD monitor just stopped working and about the same time my 6 month old 512MB Compact Flash camera card died.

I was (pleasantly!) surprised to see that Viewsonic offer a 3 year warranty on all LCD monitors – they just came to my office and did a straight swap. Totally painless. The 512MB card came from Expansys, they replaced the unit in a week. No fuss, no argument – just pain-free customer service. These are good companies.